Driver’s licenses and Guam ID services are currently shut down at the Department of Revenue and Taxation, along with online services at GuamTax.com and MyGuamTax.com.
A news release issued by the Rev and Tax says the department is having a temporary issue with its tax and licensing system, but a notice posted on the department’s website states that licensing and support services expired on Sept. 30, 2025 and have not yet been renewed.
Business Privilege Tax, business licensing, income tax processing, real property tax, and vehicle registration services are affected.
Taxpayers can file income tax returns in person and submit payments if owed. But returns won’t be processed, and refunds won’t be issued, until the system is restored.
The vehicle registration branch is open for in-person transactions at the Department of Public Works compound in Tamuning, and the Real Property Tax Division is currently accepting property tax payments for 2025, both in person and online.
However, the online portal may display an outstanding balance that requires payment even if no balance is actually owed.
Business License applications are being accepted and will be processed once systems are fully restored.
People with scheduled license and ID appointments can contact the department at driverslicense@revtax.guam.gov for assistance and rescheduling options.
Some functions are fully operational, including Compliance Branch; Insurance, Securities, Banking and Real Estate Branch; and the U.S. Passport Office; and Weights and Measures Branch. The Pay.Guam.Gov platform also remains available for applicable payments.
Email pinadmin@revtax.guam.gov or call 671-635-1840/1841 for specific inquiries.